Performance management shouldn’t begin when you’ve finally had enough.

Performance Management Essentials brings together the two things managers need when performance isn’t where it needs to be: a sound HR process and the capability to have the conversation well.

Simone will cover the HR and legal foundations — setting expectations, identifying and documenting concerns, procedural fairness, managing underperformance and understanding the risks that arise when performance management isn’t handled properly.

Kylie will focus on the practical leadership side: communicating clearly, giving useful feedback, holding boundaries, creating accountability and addressing difficult issues without unnecessarily escalating the situation.

You’ll leave with a practical understanding of how to identify and address performance issues earlier, have better conversations and manage the process fairly and consistently.

Because good performance management isn’t just documentation. And it isn’t just a conversation. You need both.